Privacy Policy
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or engage with us in any other manner. This Privacy Policy is in compliance with the applicable data protection laws in Dubai, including the UAE Federal Law No. 45 of 2021 on the Protection of Personal Data, and any other relevant legislation.
By using our website or services, you consent to the practices described in this Privacy Policy.
1. Information We Collect
We collect the following types of information:
Personal Information: This includes, but is not limited to, your name, email address, phone number, mailing address, and payment information.
Non-Personal Information: This includes data that does not identify you directly, such as browser type, device information, IP address, and usage patterns.
Cookies and Tracking Technologies: We use cookies and other tracking technologies to enhance your user experience, analyze trends, and administer the website. You can control cookie settings through your browser preferences.
2. How We Use Your Information
We use the information we collect in the following ways:
• Providing Services: To offer you products or services that you have requested or subscribed to.
• Communication: To send you updates, promotions, or other relevant information, including customer support.
• Improving Services: To enhance and personalize your experience on our website or services.
• Legal Compliance: To comply with legal obligations, resolve disputes, and enforce agreements.
• Marketing: With your consent, we may use your information for marketing purposes, including advertising and newsletters.
3. How We Share Your Information
We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following situations:
• Service Providers: We may share your information with trusted third-party service providers who assist us in providing services to you, such as payment processors, email marketing services, and data analytics companies.
• Legal Requirements: We may disclose your information when required to do so by law, regulation, or legal process.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred as part of the transaction.
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
5. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law. When your personal information is no longer needed, we will securely dispose of it.
6. Your Rights
Under Dubai and UAE data protection laws, you have the following rights with regard to your personal data:
• Right to Access: You have the right to request a copy of your personal data.
• Right to Rectification: You can request corrections to any inaccurate or incomplete data.
• Right to Erasure: You may request the deletion of your personal data, subject to certain conditions.
• Right to Object: You can object to the processing of your personal data in certain circumstances.
• Right to Data Portability: You may request to transfer your personal data to another service provider in a structured, commonly used format.
To exercise any of these rights, please contact us through the methods available on our platform.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or the content of these external sites. We recommend reviewing the privacy policies of these third parties before submitting any personal information.
8. Children’s Privacy
Our services are not intended for children under the age of 13, and we do not knowingly collect personal information from children. If we learn that we have inadvertently collected personal information from a child under 13, we will take steps to delete that information.
9. International Transfers
As part of our operations, your personal information may be transferred to and stored in locations outside the UAE. By using our services, you consent to the transfer of your data to these locations, where data protection laws may differ from those in the UAE.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the “Effective Date” will be updated accordingly. We encourage you to review this Privacy Policy periodically for any changes.
11. Conclusion
By continuing to use our services, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.